Google is temporarily banned from listening to Google’s audio assistant in Europe

Google is temporarily banned from listening to Google’s audio assistant in Europe

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Google has been asked to discontinue their employees’ practice of manually listening to audio recordings used to train AI in Google Assistant. This is done to improve the accuracy of the service in recognizing different user voices.

The temporary ban was imposed by the German authorities but applies to the territory of all EU member states. The duration is three months, reports BusinessInsider.

A specific reason for the Google investigation is the case of Dutch media using leaked audio from third-party reviewers. In this way, the publication aims to show the public that some Google Assistant users are enrolled without their knowledge of the devices they use.

The use of automated speech assistants from Google, Apple, and Amazon poses a serious risk to our personal information.

The investigation analyzed 1,000 audio files and found that 153 of them were recorded without users’ knowledge. Asked for a comment by Google, they argue that these are cases where the voicemail is triggered by mistake without a clear command such as “Hey Google” or by pressing the Home button.

The company has a large team of linguistics experts who improve Google Assistant and confirm that they will work with the case resolution authorities.

Google is temporarily banned from listening to Google’s audio assistant in Europe

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